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Hardware Troubleshooting Tips
- (February - 2009)
Hardware Troubleshooting Guide
Troubleshooting Tips for New Monitors - (February - 2009)
Here is some basic trouble shooting tips for new monitors:
-
The picture does not appear
-
Check to make sure the signal cable is firmly connected in
the socket.
-
Check to see if the computer system's power is ON.
-
Check that the Brightness Control is at the appropriate
position, not at the minimum.
-
The Screen is not synchronized
-
Check to make sure the signal cable is firmly connected in
the socket.
-
Check that the output level matches the input level of your
computer.
-
Make sure the signal timing of the computer system is within
the specification of the monitor.
-
The position of the screen is not in the center
-
Adjust the H-Size, H-Phase or V-Size, V-Center controls.
-
Check if the signal timing of the computer system is within
the specification of the monitor.
-
The screen is too bright or too dark
-
Check if the Brightness or contrast control is at the
appropriate position, not at the maximum or minimum.
-
Check if the specified voltage is applied
-
Check if the signal timing of the computer system is within
the specification of the monitor.
-
Especially, check the horizontal frequency.
-
The screen is shaking
-
Move all objects that emit a magnetic field, such as a motor
or transformer, away from the monitor.
-
Check if the specified voltage is applied.
-
Check if the signal timing of the computer system is within
the specification of the monitor.
Trouble Shooting
Tips after Installing a New Hard Drive
- (February - 2009)
-
Basic Troubleshooting Tips after Installing a New Hard Drive
Based on Seagate IDE hard drives.
-
If
you have installed your drive and it does not function
properly, perform the following basic checks:
Warning: Always turn off the computer before changing
jumpers or unplugging cables and cards. Wear a ground strap or
use other antistatic precautions while working on your
computer or handling your drive.
-
Verify compatibility.
Verify that the host adapter and drive are appropriately
matched to each other and to your computer. Refer to the
relevant documentation for details.
-
Check all cards.
Verify that all cards are seated in their slots on the
motherboard and secured with mounting screws.
-
Check all connectors and cables.
Make sure all ribbon and power cables are securely
connected. Ribbon cables are easily damaged, especially at
the connector. Try a new cable that you know is good. Make
sure no connector pins are bent. Verify that pin 1 on the
interface cable is aligned with pin 1 on the drive and host
adapter (see Figure 2 on page 6).
-
Verify jumper settings.
Review the instructions in this guide and in your host
adapter installation guide. Make sure all appropriate
jumpers are installed or removed as necessary.
-
Check your power-supply specifications.
Each time you add a new device to your computer, make sure
your computer’s internal power supply can support the total
power demand. If necessary, consult your dealer for a new
power supply.
-
Verify the drive-type settings in the system setup program.
The drive-type settings in the system BIOS must not exceed
the physical specifications of your drive. Also, the
settings must not exceed the limitations set by the
operating system and BIOS.
-
Check for viruses.
Before you use someone else's diskette in your system for
the first time, scan the diskette for viruses.
-
After you install your new drive, your computer will not boot,
and no error message appears on the screen.
Check your computer manual or BIOS manufacturer to determine
whether your BIOS supports drives that have more than 4,092
cylinders. If your system has this limitation, use the
following procedure to configure your computer:
-
Turn off your computer, open the case, and remove your new
drive.
CAUTION: To avoid electrostatic discharge damage to
your computer or hard drive, make sure you are well grounded
before touching the drive, cable, connector or jumpers.
-
Move the jumper on the alternate-capacity jumper, as shown
in Figure 6. This causes the drive to appear to your BIOS as
having a 2.1-Gbyte capacity (4,092 cylinders, 16 heads, 63
sectors per track). You may need third-party partitioning
software, such as Disk Manager, to achieve full capacity of
the drive.
-
Remount your drive in the computer and replace the computer
cover.
-
Insert a bootable system diskette into drive A and turn on
the computer. It should boot from drive A and automatically
detect the new drive as a 2.1 –G.byte drive.
-
Insert your Disc Wizard diskette into drive A and type A:XDM.
Then press ENTER. This runs the Disk Manager program.
-
Follow the Disk Manager instructions to install the dynamic
drive overlay and to partition and format your new drive to
its full capacity.
-
After Disk Manager is done, reboot your system. You should
see the Disk Manager banner and be able to access the full
capacity of your new drive.
-
The screen remains blank when you power up the system.
If the steps listed above do not remedy this problem, try the
following:
-
Make sure the monitor is plugged in and turned on.
-
Check all cards.
-
Make sure the video card is seated in its slot and secured
with mounting screws.
-
Turn off the computer and remove the drive host adapter. If
the screen turns on after you reboot, the host adapter may
be incompatible or defective. If so, see your dealer.
-
The system does not recognize the drive.
-
Check all cables.
-
Make sure the power supply is adequate for system needs.
-
Reboot the computer and listen to make sure the drive motor
starts up. If the drive is very quiet, it may be difficult
to hear its discs reach operating speed. If the drive motor
does not start up, recheck all drive cables.
-
Verify that for each drive, a drive-type is listed in the
system setup program.
-
Try rebooting your computer by pressing the CTRL, ALT and
DELETE keys simultaneously. If the drive is recognized after
you reboot the system, the computer BIOS test may be
completing before the drive is ready.
One solution is to slow the processor speed during startup.
If your computer has a turbo switch, set it to slow speed
before turning the computer on. If there is no turbo switch,
you may be able to use keyboard commands; see your computer
manual for details. After the computer is up and running,
return the processor to the fast speed.
Another solution is to warm-boot your computer after every
power-on.
-
Check for I/O address conflicts. To isolate the conflict,
verify that the drive and host adapter are compatible with
your computer. Turn off the computer and remove all the
peripheral adapter cards except for the video card and host
adapter. If the computer recognizes the drive when you
reboot the computer, turn off the computer. Reinstall the
other peripheral cards, one at a time, until the conflict
reoccurs. After you have isolated the source of the address
conflict, you can resolve the conflict by changing the 1/0
address of the peripheral that appears to cause the
conflict.
-
If Disk Manager has installed the DDO on your hard drive and
you have booted directly from a diskette, the information in
the boot record for the drive may not have been loaded. Make
sure there is no diskette in drive A and reboot. If you want
to boot from the diskette, follow the "Booting with a
Diskette" instructions under "Advanced Disk Manager Options"
on page 20.
-
The dealer partitioned and formatted the drive for you in the
store, but the drive does not respond when you install it.
-
Reboot the computer and make sure the drive spins up.
-
Check all cables.
-
Make sure the power supply is adequate for system needs.
-
Make sure the DOS or Windows version the dealer used to
partition and format the drive is the same version you have
installed in your computer. If it isn't, see your dealer.
-
Verify the drive-type values in the system setup program.
You must install the drive using the same drive-type values
your dealer used to partition the drive.
-
Check for 1/0 address conflicts between peripheral cards.
-
Check for viruses.
-
The system hangs in FDISK or fails to create or save the
partition record.
-
Check all cables.
-
Your setup system diskette may be corrupted. Try using a
backup diskette.
-
Make the partitions smaller.
-
Change the interrupt jumper setting on the host adapter.
-
Some BIOS have a Track 0 protection feature that protects
Track 0 from viruses. This may cause FDISK to hang the
system. You must disable this feature in the system setup
program before you can use FDISK. See your computer
reference guide for assistance. Be sure to re-enable this
important feature when FDISK is done.
-
The system error message, "Drive not Ready," appears.
-
Check all cable connections. Make sure pin 1 of the drive is
connected to pin 1 of the hard-disc controller or host
adapter.
-
Make sure the power supply is adequate for system needs.
-
Reboot the computer and make sure the drive spins up.
-
The FDISK error message, "No Fixed Disk Present," appears.
-
Make sure the power supply is adequate for system needs.
-
Verify the drive-type values in the system setup program.
-
Check for 1/0 address conflicts.
-
The drive does not format to full capacity.
-
Verify the drive-type values in the system setup program.
One of the following problems may have occurred:
-
The values may be set with an incorrect translation
characteristic.
-
You may have entered a parameter value that exceeds the
physical capacity of the drive.
-
You entered a translation characteristic that does not take
full advantage of the drive's capacity.
-
The drive's physical specifications exceed the translation
limits imposed by the BIOS.
CAUTION: If you change the drive-type values in the
system setup program, you must partition and format the
drive again. This erases data on the drive.
-
If you have partitioned the drive into individual logical
drives, you may need to make the partitions smaller to
access the full drive capacity.
-
If your computer supports LBA mode, you may need to enable
LBA mode in the system setup program to access the full
capacity of the drive. Refer to your computer's reference
guide to find out how to enable LBA.
-
Your computer may not support drives that have more than
4,092 cylinders. Follow the instructions on page 25 for
After you install your new drive, your computer will not
boot, and no error message appears on the screen.
-
The DOS message "Disk Boot Failure," "Non-System Disk" or "No
ROM Basic - SYSTEM HALTED" appears.
-
Reinstall the DOS system files using the DOS SYS utility.
-
Check all cables.
-
Use FDISK to verify that the primary partition is active.
-
Check for viruses.
-
The system error message, "HDD controller failure" appears.
-
Confirm the jumper settings on the drive.
-
Verify the drive-type settings in the system setup program
Trouble
Shooting Tips after Installing a New Video Card
- (February - 2009)
The following troubleshooting tips may help if you experience
problems.
-
Check that the card is seated properly in its expansion slot.
Some AGP cards have design flaws and are "well-known" to "pop
out" during transportation. For PCI cards, if the problem
still exists, try a difference PCI expansion slot.
-
Ensure the display cable is securely fastened to the card's
display connector.
-
Make sure that the display and computer are plugged in and
receiving power.
-
If
necessary, disable any built-in graphics capabilities on your
motherboard. For more information, see your computer's manual.
-
Make sure you selected the appropriate display device and
graphics card when you installed your enhanced driver.
-
If
you have problems during start-up, start your computer in Safe
Mode. In Windows 98, press the F8 key when "Starting Windows
98" appears; or, in Windows 98, press and hold the CTRL key
until the Windows 98 Startup Menu appears on the screen. Then
select the number for Safe Mode, and press Enter.
Troubleshooting Tips for a New Motherboard
- (February - 2009)
More than 70% of all computer problems are related to cabling
and connections. Ensure all cables are connected and connected
firmly. IDE and floppy ribbon cables and power cables can often
go loose. Ensure microprocessor, memory modules, and adapters
such as video card are inserted correctly and didn't "pop-up"
due to vibration.
System has no power at all. Power light does not illuminate,
fan inside the power supply does not turn on, and indicator
light on keyboard does not turn on.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Power cable is unplugged. |
Visually inspect power cable. |
Make sure power cable is securely plugged in. |
|
Defective power cable. |
Visual inspection, try another cable. |
Replace cable. |
|
Power supply failure. |
Power cable and wall socket are OK, but system is still
dead. |
Contact technical support |
|
Faulty wall outlet;circuit breaker or fuse blown. |
Plug device into socket know to work and test. |
Use different socket, repair outlet, reset circuit breaker
or replace fuse. |
System inoperative. Keyboard lights are on, power indicator
lights are lit, and hard drive is spinning.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Expansion card is partially dislodged from expansion slot on
the motherboard. |
Turn off computer. Take cover off system unit.
Check all expansion cards to ensure they are securely seated
in slots. |
Using even pressure on both ends of the expansion card,
press down firmly on expansion card. |
|
Defective floppy disk drive or tape drive. |
Turn system off.
Disconnect the cables from one of the floppy drives. Turn on
the system, check to see if the keyboard operates normally.
Repeat until you have located defective unit. |
Contact Technical Support. |
|
Defective expansion card. |
Turn computer off.
Remove an expansion card. |
Make sure expansion card is secure in expansion socket. |
System does not boot from hard disk drive, can be booted from
floppy disk drive.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Connector between hard drive and system board unplugged. |
When attempting to run the FDISK utility described in the
HARD DISK section of the manual you get a message, INVALID
DRIVE SPECIFICATION. |
Check cable running form disk to disk controller on the
board. Make sure both ends are securely plugged in; check
the drive type in the Standard CMOS Setup (in your
motherboard manual). |
|
Damaged Hard Disk or Disk Controller. |
Format hard disk; if unable to do so, the hard disk may be
defective. |
Contact Technical Support. |
|
Hard Disk directory or FAT is scrambled. |
Run the FDISK program, format the hard drive(See HARD DRIVE
section of manual). Copy your backup data back onto hard
drive. |
Backing up the hard drive is extremely important. All Hard
Disks are capable of breaking down at any time. |
System only boots from Floppy Disk. Hard Disk can be read and
applications can be used, but booting from Hard Disk is
impossible.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Hard Disk boot program has been destroyed. |
A number of causes could be behind this. |
Back up data and applications files.
Reformat the Hard Drive as described in the Hard Drive
section of the manual. Re-install applications and data
using backup disks. |
Error message reading "SECTOR NOT FOUND" or other error
messages indication certain data is not allowed to be retrieved.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
A number of causes could be behind this. |
Use a file by file backup instead of an image backup to
backup the Hard Disk. |
Back up any salvageable data. Then do a low level format,
partition, and high level format of the hard drive( see Hard
Disk section of your manual for instructions). Re-install
all saved data when completed. |
Disk formatted on IBM PS/2 will not operate with this system.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
The IBM PS/2 uses a different format than other computers. |
IBM PS/2 disk format will not work in an AT type computer. |
Format disk in the AT type computer insert disk into the IBM
PS/2 and copy the files you wish. |
After install an expansion card (network card, tape drive
card, etc.) the system no longer works properly.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
No power to monitor. |
All or part of the system may be inoperable. The new card
may work but a mouse or COM port may not work. |
Change the interrupt or RAM address on the new expansion
card. See the documentation that came with the new card in
order to change pin settings. many expansion devices come
with proprietary software that will assist you in doing
this. |
Screen message says "Invalid Configuration" or "CMOS
Failure."
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Incorrect information entered into the configuration (setup)
program. |
Check the configuration program. Replace any incorrect
information. |
Review system's equipment. Make sure correct information is
in setup. |
Screen is blank.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
No power to monitor. |
Power connectors may be loose or not plugged in. |
Check the power connectors to monitor and to system. Make
sure monitor is connected to display card, change I/O
address on network card if applicable. |
|
Monitor not connected to computer. |
|
See instructions above. |
|
Network card I/O address conflict. |
|
See instructions above. |
System does not boot from hard disk drive, can be booted from
floppy disk drive.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Connector between hard drive and system board unplugged. |
When attempting to run the FDISK utility described in the
HARD DISK section of the manual you get a message, INVALID
DRIVE SPECIFICATION. |
Check cable running form disk to disk controller on the
board. Make sure both ends are securely plugged in; check
the drive type in the Standard CMOS Setup (in your |
Problem
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Memory problem, display card jumpers not set correctly. |
|
Reboot computer. Re-install memory, make sure that all
memory modules are installed in correct sockets. Check
jumper and switch settings on display card. See display card
section for information of settings. |
|
Computer virus. |
|
Use anti-virus programs (McAfee/PC-cillin, E-port, etc) to
detect and clean viruses. |
Screen goes blank periodically.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Screen saver is enabled. |
|
Disable screen saver. |
Keyboard failure.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Keyboard is disconnected. |
|
Reconnect keyboard. Check keys again, if no improvement,
replace keyboard. |
No color on screen.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Faulty Monitor. |
|
If possible, connect monitor to another system. If no color,
replace monitor. |
|
CMOS incorrectly set up. |
|
Call technical support. |
Floppy drive lights stays on.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Floppy Drive cable not connected correctly. |
|
Reconnect floppy cable making sure PIN1 on the Floppy Drive
corresponds with PIN1 on floppy cable connector. |
Error reading drive A:
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Bad floppy disk. |
|
Try new floppy disk. |
|
Floppy disk not formatted |
|
Format floppy disk(type ENTER) |
C: drive failure.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
SETUP program does not have correct information. |
|
Boot from drive A: using DOS system disk. Input correct
information to SETUP program. |
|
Hard Drive cable not connected properly. |
|
Check Hard drive cable. |
Cannot boot system after installing second hard drive.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Master/Slave jumpers not set correctly. |
|
Set master /Slave jumpers correctly. |
|
Hard Drives not compatible / different manufacturers. |
|
Run SETUP program and select correct drive types. Call drive
manufactures for compatibility with other drives. |
Missing operating system on hard drive.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
CMOS setup has been changed. |
|
Run setup and select correct drive type. |
Certain keys do not function.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Keys jammed or defective. |
|
Replace keyboard. |
Keyboard is locked, no keys function.
|
PROBABLE CAUSE |
DIAGNOSIS |
SOLUTION |
|
Keyboard is locked. |
|
Unlock keyboard |
Troubleshooting
Tips for a New Network Card
- (February - 2009)
-
If
you can't connect to a server or if Windows reports an error
after you double-click Network Neighborhood, try the following
first:
-
-
Make sure you're using the drivers that are on the driver’s
disk that ships with the network interface card (NIC).
-
Make sure the driver is loaded and the protocols are bound.
Check the Device Properties list for trouble indicators (an
"X" or "!" symbol).
-
Test the NIC adapter with the diagnostic utilities that
often came with the driver installation.
-
Check with your LAN administrator - you may need to install
additional networking software.
-
If
the problem persists, follow these guidelines:
-
Make sure the cable is installed properly.
The network cable must be securely attached at both RJ45
connections (adapter and hub). The maximum allowable
distance from adapter to hub is 100 meters. If the cable is
attached and the distance is within acceptable limits but
the problem persists, try a different cable. If you're
directly connecting two computers without a hub or switch,
use a crossover cable.
-
Try another network cable.
-
Check the LED Lights on the NIC.
Before the LEDs can be used for troubleshooting, the network
interface card (NIC) must be connected to the network and
the network driver must be installed. Most NICs come with
LEDs near the connection. The meaning of the LED signals may
be different from one manufacturer to the other. Here is a
common LED description for 3COM 10/100BT dual speed NIC.
Please consult your NIC manual for any difference.
|
LED |
Description |
Flashing |
Steady (On) |
Off |
|
10 LNK |
Green: Link integrity |
Reversed polarity |
Good 10BT connection |
No connection between NIC & hub |
|
100 LNK |
Green: Link integrity |
Reversed polarity |
Good 100BT connection |
No connection between NIC & hub |
|
ACT |
Yellow: Port traffic for either speed |
Network traffic present |
Heavy network traffic |
No traffic |
-
The computer hangs when the drivers are loaded.
-
Change the PCI BIOS interrupt settings. See your NIC and
system manuals for more details.
-
If you are using EMM386, it must be version 4.49 or newer.
-
Diagnostics pass, but the connection fails or errors occur.
-
At 100BT, use Category 5 wiring and make sure that the
network cable is securely attached.
-
At 100BT, connect to a 100BT hub/switch (not 100Base-T4).
-
For NetWare, make sure you specify the correct frame type in
your NET.CFG file.
-
Make sure the duplex mode setting on the adapter matches the
setting on the switch.
-
The LNK LED doesn't light.
-
Make sure you've loaded the network drivers.
-
Check all connections at the adapter and the hub/switch.
-
Try another port on the hub/switch.
-
Make sure the duplex mode setting on the adapter matches the
setting on the hub/switch.
-
Make sure you have the correct type of cable between the
adapter and the hub. 100Base-TX requires two pairs. Some
hubs require a crossover cable while others require a
straight-through cable.
-
The ACT LED doesn't light.
-
Make sure you've loaded the correct network drivers.
-
The network may be idle. Try accessing a server.
-
The adapter isn't transmitting or receiving data. Try
another adapter.
-
Make sure you're using two-pair cable for TX wiring.
-
The adapter stopped working without apparent cause.
-
Run the diagnostics program that came with the NIC.
-
Try reseating the NIC in its slot, or try a different slot
if necessary.
-
The network driver files may be corrupt or missing. Remove
the drivers and then reinstall them.
-
The Wake on LAN (WOL) feature is not working.
-
Make sure the WOL cable is attached and that power is being
applied to the computer.
-
Check the BIOS for its WOL setting. Some computers may need
to be configured for WOL.
-
Make sure the network cable is fully attached to the
adapter.
-
Crossover cable troubleshooting tips.
When you work with network cabling, concentrators (hubs or
switch), and NICs from different venders, it is possible to
connect everything and still have no communication between
file servers and workstations.
When there are several unknown variables, it is difficult to
determine which component is broken. Use these tips to isolate
the problem.
-
Determine whether your equipment complies with the 10Base-T
or 100Base-TX standard.
This is particularly important for hubs and switches.
-
Connect a straight-through cable from the PC to the hub.
The hub performs an internal crossover so that the signal
can go from TD+ to RD+ and TD- to RD- (see How to Make
Network Cables). When you look at an RJ-45 connector from
the front, pin 1 is identified on the left-hand side when
the metal contacts are facing up.
-
Make sure that the TD+ and TD- wires are twisted together,
and that the RD+ and RD- wires are twisted together.
Using wires from opposing pairs can cause signals to be
lost. For a 100Base-TX cable, pins #1 and #2 , and #3 and #6
must be on the same twisted strand.
-
When there is doubt whether a hub is performing correctly, or
if the impedance settings are in question, a crossover cable
can help you isolate the failing component:
-
Connect a file server and a client PC back to back with a
crossover cable to verify that the NIC and network operating
system are properly configured.
-
To make a crossover cable, simple connect TD+ to RD+ and TD-
to RD-. The cable performs the crossover that is usually
performed by the hub. Make sure that two twisted-pair wires
are used. If the file server and client PC function together
as a small network, then either the existing cabling or the
hub is the problem.
-
If there is a proper crossover, the appropriate LED comes
on. If there is a straight-through connection, the LED does
not light. A blinking LED indicates that there is a polarity
mismatch (that is, TD+ to RD- instead of TD+ to RD+).
Troubleshooting
Tips for a New Sound Card
- (February - 2009)
No sound is heard from audio (music) CDs
Various conditions may cause this problem. To troubleshoot,
check the following:
-
Microsoft Volume Control or your mixer program mute options
and volume sliders.
-
Connect headphones to the stereo phone jack on your CD-ROM
drive’s front panel; adjust the volume control settings on the
drive. If there is sound from your headphones, check the CD
audio cable connection from the CD-ROM drive to the audio
card.
-
Ensure the speakers are properly connected to the audio card’s
output connector.
-
Find out
where to purchase quality
discount computer speakers . Browse from the variety of
models and designs.
Joystick port is not working
To troubleshoot, check the following:
-
The audio card joystick port conflicts with another joystick
port in the system. Disable the audio card joystick port, and
use the system’s joystick port.
-
The joystick drivers, MSJSTICK.DRV and VJOYD.VXD, may not be
installed. Uninstall the joystick, then reinstall to load the
drivers. The drivers should come with the driver CD or floppy
diskette with your sound card.
Computer hangs or restarts during installation
A hardware conflict may cause the computer to hang or restart
during the installation procedure. Check the following to
resolve the conflict:
-
A
hardware conflict with another device in your system.
-
Previously installed sound card hardware or software needs to
be removed.
-
The audio card is not seated in the slot properly.
-
PCI bus mastering devices may be interfering with the
operation of the audio card. Temporarily remove non-essential
PCI bus mastering devices.
Resolving hardware conflicts
Hardware conflicts occur when two or more devices contend for
the same resources. Conflicts between your audio card and
another device may occur regarding the I/O address, IRQ line, or
DMA channel:
-
Right-click the My Computer icon on your desktop, and
select Properties. The System Properties dialog
appears.
-
Click the Device Manager tab. In the Device Manager, a
plus sign(+) represents an expandable list of items. A minus
sign (-) represents an expanded list. A circled exclamation
mark denotes a conflict.
-
Double-click Sound, video, game controllers. A list of
multimedia devices appears.
-
Select your audio card.
-
Choose the Properties button.
-
Click the Resources tab.
-
Uncheck the Use automatic settings option.
-
Change "Settings based on:" if alternate settings are
available.
-
Determine the conflict by reviewing the "Conflicting device
list".
-
Select the conflicting item in the "Resource Settings" list.
-
Click the Change Settings button.
-
Use the mouse to select a new setting.
-
Select OK to close each of the properties windows, and restart
your computer.
Audio card is not automatically detected
To manually configure your audio card for Windows 95/98:
-
Click "Start" on the taskbar, and select Settings from
the Start menu.
-
Select Control Panel. The Control Panel group appears.
-
Double-click the Add New Hardware icon. The Add New
Hardware Wizard dialog appears.
-
Select Next to continue.
-
Choose Yes to have Windows search for new hardware,
then select Next
-
Select Next to continue.
-
Select Finish, and follow the prompts to complete the
new hardware installation.
CD does not automatically run when you insert it in the drive
To enable the "Audio insert notification" feature:
-
Right-click the My Computer icon on your desktop, and
select Properties. The System Properties dialog
appears.
-
Click the Device Manager tab. A list of devices
appears.
-
Double-click CD-ROM, and select your CD-ROM drive.
-
Choose the Properties button. The CD-ROM drive
properties dialog appears.
-
Choose the Settings tab.
-
Click the "Auto insert notification" option to enable.
-
Select OK until all Properties dialogs are closed, and restart
Windows for the changes to take effect.
No sound is heard from speakers
Verify the following:
-
Check the Microsoft Volume Control or the Audio Mixer Program
mute options and volume sliders.
-
Ensure the speakers are properly connected to the audio card’s
output connector.
-
Check the volume control and power connection of the speakers,
if they are amplified. (Refer to the speakers documentation
for detailed information).
-
Ensure a hardware conflict does not exist between your audio
card and another device in your system.
-
PCI bus mastering devices may be interfering with the
operation of the audio card. Temporarily remove non-essential
PCI bus mastering devices. If the device is a display card,
upgrade the display card drivers, or set the card to the
default Windows VGA mode.
If you are experiencing no sound only during audio CD playback,
see "No sound is heard from audio (music) CDs" above.
Static sounds are heard in wave files
Check to see if the static sounds are heard in all wave files.
If the difficulty occurs only with certain games, refer to the
software manufacturer’s documentation. To troubleshoot static
sounds heard in all wave files:
-
Try different resource settings for the audio card, or set the
card to use low DMA.
-
Move the audio card to another PCI slot. Feedback from the
power supply or another device may be responsible.
Troubleshooting
Tips for Cases and Power Supplies
- (February - 2009)
The
most important part of a computer case is its power supply.
Unfortunately, it's also the part that has most of the problems
for a case. There are two situations when a new power supply may
appear dead on arrival (DOA) when they are actually working as
described below:
Most
cases and power supplies these days are made and tested in China
and other Asian countries where 220V electricity is used.
Desktop computer power supplies do not switch the power voltage
automatically. (Most notebook computers do!) If the factory
forgets to turn the manual switch back to 110V for the North
American market after testing, the power supply would appear
DEAD if you use on a 110V-outlet. Therefore, always check
the voltage setting on the back of a new power supply FIRST
if it appears dead.
Do
not expect an ATX power supply to work by simply plugging the
power and turning on the switch. ATX power supplies are
soft-switched on and off by the motherboard and BIOS. Therefore,
you must plug it to a working motherboard with a working
microprocessor, memory and video card to work. If your computer
does not turn on after you turn on the power switch, it may not
necessarily mean a dead power supply. The problem might be
with the motherboard, microprocessor, memory or video card
instead. You must examine all these components to
isolate the problem.
The most effective technique to tell if a power supply is
causing any problem is to use a different one to see if it
solves the problem. If everything works with a different power
supply, then the new power supply is most likely the
troublemaker. Alternatively, you can plug the new power supply
to an existing, working computer to see if it works there.
Computer cases are highly modular. If your computer case is
still under warranty, you don't have to send the entire case
back if only one part of it is defective. For instance, send
only the power supply back for exchange if only power supply is
dead. The same is true for the face panel and cover. This would
save you quite a bit of shipping and sometimes downtime.
More than 70% of all computer problems are related to cabling
and connections. Ensure that you all the power plugs are
connected firmly, including power connections to your
motherboard and all the drives.
Make sure the cooling fan inside the power supply is working all
the time. Reach out to feel the fan behind your case often.
Clean the fan if necessary. If your case feels warmer than room
temperature, check the power supply fan first. Most power supply
fans are difficult to replace. You are better off to replace the
entire power supply since the new one comes with a brand-new
warranty.
Before ATX form factor became popular, the compatibility between
a power supply and a specific motherboard could be problematic.
However, this problem nowadays does not happen very often any
more.
The rest of a case is mostly mechanical. You should be able to
find a way to get around most of the problems if you are
mechanically inclined.
Fax/Modem
Troubleshooting Tips
- (February - 2009)
My modem is a 56K, but I can connect to the Internet only at
slower speed.
The current copper wired telephone lines are limited only to
about 53K. If you are connected only to 33.6 or 28.8K, check the
following first:
-
Is
your modem compatible with the modem used at your ISP?
-
Is
your modem set up to run at full speed?
-
What's the maximum speed your ISP allows?
-
How far away are you from your ISP?
-
Some modems need special initiation strings to get full speed.
-
Some conditions are out of your control, such as weather and
conditions of the telephone lines in your community.
-
Problems may occur when you are dialing through a phone system
such as one in a hotel.
Modem answers incoming calls and then returns to the on-hook
condition, disconnecting the caller:
This occurs most often when connecting to a UNIX system. In most
case, the host does not prefer to see any result or command echo
codes. If this is the case, the codes can be disabled by adding
E0 Q1 to the modem configuration string.
The modem dials and appears to complete the connection, but
the communications software does not enter the correct mode.
(The screen remains blank)
This is normally caused by an I/O address or IRQ conflict.
Verify that the COM port is not in use by any other serial
device and if necessary use another COM port or I/O address
setting. Refer to your computer manual on how to determine what
serial ports are installed.
The modem dials and appears to complete the connection, but
the communications software does not enter the correct mode.
(The screen remains blank)
-
There may be an I/O conflict (see the solution for the
previous problem).
-
The Result Codes may have been disabled by the software
configuration set up. Check if Q1 is in the configuration or
initialization string. If so, change it to Q0.
-
Your software may require numeric result codes rather than
verbal result codes. Use either V0 for numeric result codes or
V1 for verbal result codes in your initialization or
configuration string.
-
Some software require full extended result codes (i.e.,
CONNECT 33600 instead of CONNECT). This can be controlled by
the Xn command. X0 sends a summarized code (CONNECT) and X4
sends a full extended code (CONNECT 33600)
The modem does not auto answer
The auto answer mode is determined by the S0 register. If S0 has
been set to 0, the modem will not answer. Assign another value
to S0 by entering the following command: S0=n, where n = the
number of rings to occur before the call is answered (ATS0=2,
the modem answers after two rings)
The modem always answers the phone.
Set the S0 register to 0. ATS0=0.
The communications software displays, "No Dial tone."
Make sure that your phone cable is working properly and that it
is firmly seated to the phone socket at your phone jack and in
the real panel of the modem.
A high pitched squeal is emitted from the external speakers
This phenomenon is "feedback" and occurs when the microphone is
pointed at the external speaker or is close enough to pick up
the speaker output. This may be remedied by using a
unidirectional microphone, making sure that it is pointed away
and as far from the speaker as functionally possible. Another
option is to use a headset with an attached microphone.
Tips about DSL Modem
- (February - 2009)
Digital DSL Modem
The modem that is
used to send and receive data to and from a digital telephone
line, for example ISDN and DSL modems. These modems send and
receive the digital signals to and from the digital line. These
modems are available in market with USB and Ethernet ports, for
single computer the USB modem is the best choice but if you want
to share one DSL connection on more than two computers then you
should try Ethernet port modem. DSL modems use the digital
signal that is why these modems do not convert the digital
signals into analog. DSL modem provide higher speed internet up
to 24 Mbps downstream and 3.5 Mbps upstream. The price range of
DSL modems between 60$ to 225$ but Some DSL providers offer more
benefits for you with DSL connection to compete with others
services provider like free modem with one year warranty.
If you want your DSL working with good speed and error free then
make sure there is no any joint between telephone line tower and
modem line. Your DSL modem may be heat up, hang and slow, if
your DSL modem continually on for 24-hours, then restart it to
solve this problem.
Suggested
Reading
- What is
DSL?
- DSL Availability
- DSL vs. Cable
- Cheap DSL Tips
- Choosing DSL Providers
- DSL Broadband
- DSL Filters
- DSL ISPs
- Direct TV DSL
- DSL Hardware
- DSL Reports
- DSL Speed Test
- Wireless Broadband
- DSL Internet Service
Wireless Router Tips
- (February - 2009)
What to look for when buying a wireless router
There are a wide variety of wireless routers on the market
today. The features you need will depend on the extent of your
network. In general it is good to look for one that has a built
in firewall for security, decent speed and the ability to act as
both a wired and wireless router, and good range. Belkin routers
and Linksys routers are two popular brands. For the best range
and speed, look for a wireless router which uses 802.11g
technology.
Sharing an internet connection with a wireless router
A
wireless router hooks up directly to your cable or DSL modem via
a cable. The wireless router will then transmit the broadband
single to the computers with a wireless card in the range of the
network. You will need to make sure that the cards are
configured for the home network, same as with a wired network,
but after that, you will be wire free!
Linksys wireless router
Linksys wireless routers are an excellent brand which offers
many benefits to users. Linksys makes routers which use 802.11g
technology, which offers increased speed and range over older
standards. They offer wireless routers in a variety of price
ranges so they are affordable and functional for a wide variety
of wireless networks. You can also purchase a linksys router
with speed booster technology to further increase network speed
and productivity.
Wireless Router
A
router is a device which connects one network to another. It is
most used for connecting the internet (one large network) with a
home or business network. Wireless routers allow you to share a
broadband internet connection between several computers.
Wireless Router with Firewall
Not
all wireless routers come equipped with a firewall, but it is
worth investing in a router that has one. Linksys wireless
routers come in a variety of prices with a variety of firewall
capabilities. Depending on the security needs of your wireless
network, you may want to consider getting a wireless router with
sophisticated firewall technology.
Belkin wireless router
Belkin wireless routers offer excellent range and speed. One of
their newest routers, the Belkin Pre-N has 8 times the range and
6 times the speed of regular 802.11g technology routers. They
offer a variety of other wireless routers to meet the needs of
small and large wireless network administrators.
Best Wireless Router
The
best wireless router will depend on your wireless network. If
you have a small network within a small range of one another, it
may not be necessary to purchase the latest and greatest
wireless router on the market. However, if you run an office or
business and want to maintain quality speed and performance, it
is in your best interest to purchase the latest technology for
the wireless router.
Wireless Router Password
Most
wireless routers come with a default password of admin. To
maintain optimal wireless network security, it is a good idea to
change this password so others will not be able to access the
router, firewall, etc and hack your wireless network.
Wired and wireless router
Many
wireless routers offer the ability to use both a wired and
wireless network. If you are not ready, and cannot make the
switch fully to a wireless network, consider purchasing a
wireless router which offers both options.
Selecting a Scanner
- (February - 2009)
Types of Scanners
Scanners come in a variety of configurations. The type you
should consider depends on both your planned scanning needs and
your budget.
-
Drum scanners.
This type of scanner provides the highest level of image
quality. They are typically found at professional printing
businesses. In a drum scanner, the original is attached to a
cylindrical drum and rotated past the sensing elements. These
scanners are very expensive, with capabilities that go well
beyond the needs of desktop scanning.
-
Flatbed scanners.
This type of scanner provides a flat glass surface onto which
the original is placed. The illumination and sensing elements
move under the glass to scan the image. Flatbed scanners are
available in a wide range of sizes, prices, and capabilities.
Some flatbeds offer a transparency scanning adapter as an
option.
-
Single sheet scanners.
This type of scanner is designed for single sheets of paper.
You insert one edge of the paper in a slot and the scanner
grabs it, feeds it past the sensing array, and passes it out
the other side. Some single sheet scanners are even integrated
into keyboards. Such scanners were originally designed for
digitizing documents and images for archiving, and many models
are not suitable for creating high-quality images.
-
Sheet-fed scanners.
These scanners take a stack of pages and scan them in sequence
while you get coffee. Some even do duplex (2 sided) scans.
They are very useful in some situations but not much use to
the philatelist.
-
Photo scanners.
This type of scanner is designed to scan snapshots up to
approximately 4´6 inches in size. Some are separate desktop
units; others install directly into a computer much like a
diskette drive.
-
Hand scanners.
This type of scanner requires the user to manually scan an
image. Hand scanners look something like an overgrown mouse.
To scan, you manually drag the unit over the original
document. Handheld scanners are suitable only for small
originals that are no wider than the scanner itself. In
theory, most hand scanners permit you to scan a wide original
in two or more passes and "stitch" the scans together into a
final image. This, however, never works as well as the
manufacturers claim.
-
Slide scanners.
This type of scanner is designed for scanning slides
(transparencies) rather than opaque originals, such as
photographic prints. While rarely relevant for scanning
philatelic material, a dedicated slide scanner is the best
choice for scanning slides. Some flatbed scanners come with
transparency adapters but they do not provide top quality
results, particularly with small slides such as 35mm. Slide
scanners have very high resolution, typically a minimum of
2400 dpi, required for getting all the details out of your
slides. Many slide scanners also have the ability to scan
color negatives and to convert the negative image to a
positive image.
For
philatelic purposes, a flatbed scanner is undoubtedly the most
versatile. You can scan anything from a single stamp to an
entire stock book or album page. A hand scanner may be a viable
alternative, particularly if your budget is tight. Their width
limitation does not matter so much for stamps and covers. I have
also seen single sheet scanners and photo scanners used
successfully for philatelic purposes, although they require that
the item being scanned be sandwiched between clear plastic
sheets for feeding into the scanner.
Wireless Headset Tips
- (February - 2009)
The Best Wireless Headset
The best
wireless headset for you will depend on your needs and how often
you will use it. For a cell phone wireless headset, you will
want to look for a blue tooth headset, as that is the industry
standard. Other features to consider include:
-
Comfortable fit
-
Features
you require
-
Within
your price range
-
Compatible with your current cell phone.
If you need
a wireless headset with a landline telephone, you need to
consider some alternate options:
-
What
brand name are you most comfortable with? Wireless headsets
for your regular phone come from various manufacturers
including Plantronics, GN Netcom and Polycom.
-
How much
desk space you want it to take up?
-
How much
range it needs to have (how large is your office)
You may not
have considered it, but you can also get a headset for your
computer. If you use Skype or any of the other nifty computer
phone call programs, you may have a headset plugged into your
desktop or laptop already, but wireless may make your life much
more flexible.
Wireless Headset: Bluetooth
Bluetooth
is another wireless standard, mostly used for short range
connectivity. You will often find Bluetooth technology in
printers, cell phones and wireless headsets. Its range is
significantly shorter then other wireless technology, about 30
feet. It is less expensive then other Wi-Fi standards and works
well for many home offices. This is why Bluetooth has been
included in many wireless headsets - but beware of that range,
you don't want to wander too far from your source and lose you
call.
Reasons to Use a Wireless Headset
A wireless
headset offers you significantly more freedom while you talk on
your cell phone or regular phone. By plugging in the wireless
adaptor, you can walk all over your home or office. The benefits
in an office environment are clear, but these are also great for
stay at home parents who may be chasing an active toddler all
over the house! The car is another obvious location for the use
of a wireless headset.
Good
wireless headsets come equipped with volume control and answer
buttons and they should be small and fit comfortably over your
ear. They should be snug enough so you don't have to worry about
the headset slipping off your ear or falling to the ground.
Problems with Wireless Headset
If your
wireless headset is having performance issues, there are a few
things you can check.
-
Make sure
your telephone or ell phone is within range and not overly
obstructed.
-
Check to
make sure your cell phone battery is charged and you are
receiving a good signal.
-
Typically, with wireless headsets you will have multiple
channels from which to select the best signal, so make sure
that you have switched around to see which is best and that
you aren't still on the default channel.
-
Make sure
you try your phone without the headset on at all to ensure
that the line or signal is strong.
-
Finally,
check to make sure the batteries in the wireless headset are
charged.
Wireless Headset
A wireless
headset is a small device you slip over your ear that allows you
to talk via your cell phone, but hands free. Using the blue
tooth technology standard, wireless headsets offer an excellent
range and great hands free features.
These
wireless headsets have been especially popular with commuters
and people who need to use their cell phones in their car. The
increased safety afforded when you are using both hands to drive
makes the investment in one of the headsets an easy decision.
Additionally, you aren't hampered by an annoying cord which can
also be hazardous if you need full range of motion to avoid a
potential car accident.
Wireless Headset with Regular Phone
There are
wireless headsets on the market that you can use with a regular
phone, but don't think you'll have to buy a different headset
for every phone in your home or office. There are also wireless
headset devices that you can hook up to a regular phone, cell
phone and PDA, and you can alternate which device you wish to
use your wireless headset with. This kind of flexibility is key
in this day and age of telecommunications - and for your wallet.
Mozilla Firefox users
- (February - 2009)
Mozilla Firefox users can also
hold down the CTRL key and individually click on each cell they
wish to copy. |
|