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BUYING
TIPS
Tips on buying a Desktop Computer
Quick
links
Introduction
New vs. Used
Mac vs. PC
What to look for
Brand of computer
Scams
Price
cheat sheet
Description of Portable PC
(Laptop) Terms
Desktop PC Recommendation
- Mach - 2009
INTRODUCTION
Purchasing a home or business computer can be a big and
sometimes costly decision. Below is a listing of helpful
suggestions for what to look for and ask when purchasing a home
or business computer new or used.
NEW vs. USED
Before
purchasing a computer, consider if you should purchase a new or
used computer. Many individuals who sell computers before they
are out of date allow you to purchase a relatively decent
computer. Before purchasing a new computer from a computer
manufacturer, look at what is available and review the below
precautions when purchasing a computer.
-
Ensure that the computer has no physical damage by inspecting
the ports as well as the inside and the outside of the case.
-
Ensure what you are getting what you pay for. This is
explained in more detail later on this page.
- If
the individual selling the computer indicates that the
computer comes with a manufacturer warranty that has not been
completely utilized, for example, the computer has a standard
3 year warranty and the user is selling it after 1 year,
ensure the warranty is transferable by the computer
manufacturer. Many manufacturers will not transfer the
computer warranty.
If you
are selling a computer, ensure that the computer's hard disk
drive is erased to help prevent users from looking at potential
personal data.
MAC vs. PC
This is
always going to be a heavily discussed and debated topic, the
Apple Macintosh vs. Standard PC Clone. Both options have good
and bad reasoning behind them and it used to be a very important
choice. However, because of advancements in both the Mac and the
PC, both are a good option overall. We feel that this option is
best left to the individual purchasing the computer.
If you
find yourself working with a PC/Mac computer at work and/or home
or family members have a PC/Mac and you need the capability of
transferring files or programs from your PC/Mac to a new
computer, consider purchasing a PC/Mac as it will be something
that will be more familiar. It is important to note that the
Macintosh can run Windows as a clone, and therefore, most
programs and data that can be used on a PC can also be opened in
a Macintosh. In addition, the PC computers have the capability
of opening Macintosh files.
WHAT TO
LOOK FOR
When
purchasing a computer it is likely that you will have a general
idea of what you may like in the computer or how you would like
to configure the computer. Below is a listing of the various
components likely to be found in a computer and recommendations
and tips when considering any of the below components.
|
Device |
Short
recommendation |
|
Case |
While the
case may not be important to some computer users, it is a
consideration to be thought about before purchasing a
desktop computer.
- What type of case should
be purchased or is needed? Do you want a desktop or tower
case?
- Does the case support
the standards of motherboards, for example, the ATX
motherboard standard?
- Will the case fit on top
of or below your desk.
- Will the drives be
accessible or will they be positioned the way you wish
them to be positioned?
|
|
CD Media |
The type of
CD drive in the computer is becoming an important
consideration when purchasing a computer. When looking to
buy a new or used computer, inspect the type of drive
included.
- Is it a standard drive?
If so what speed?
- Or is it a DVD / CD-R /
CD-RW drive?
- If the drive is a DVD,
is it hardware or software decoding?
- If the drive is a CD-R /
CD-RW drive, does it include software?
These are just a very brief
listing of questions and considerations to think about when
purchasing a computer. |
|
Hard Drive |
Hard drives
have and always will be an important consideration to think
about when purchasing a new computer or used computer. The
hard drive will be the destination of all your files and
information, and if that drive is to become full, that drive
will need to be replaced or another drive will need to be
added to the computer. When looking at the space of the hard
drive, always get the maximum size hard drive, considering
you will eventually always run out of space. |
|
Memory |
Memory is and
has always been an important consideration when looking at
purchasing a computer. Determine the amount of memory
included in the computer as well as verify if that memory
can be upgraded in the future. The more memory in the
computer, the more efficient the computer will run.
|
|
Modem |
The modem is
becoming not as important as it has been in the past with
the upcoming spread of broad band. When looking to purchase
a computer, a modem should not be an important consideration
unless broad band is not available in your area. Today, all
new and most used computers are equipped with at least a 56k
modem, which should be the only speed looked at with the
demand of bandwidth with Internet use. |
|
Network Card |
With the
increase with more than one computer in the house and with
broad band solutions sometimes requiring a network card, a
network card is becoming an important consideration when
purchasing a computer. Network cards allow users to connect
to other computers and have small networks in their home or
office. This allows for data transfer, file sharing,
Internet connection sharing, printer sharing, and various
other helpful uses. |
|
Processor |
The computer
processor is and will always be an important consideration
when purchasing a computer. Today, with multiple
CPU/Processor manufacturers, it may be more confusing as
well as more cost efficient to look at the different
processor manufactures as well as the type of computer
processors. |
|
Sound Card |
Sound cards
are important when looking at purchasing a computer;
however, the majority of all computer users will find that
most standard sound cards will suite their needs. However,
some users may enjoy purchasing more advanced sounds cards
that will increase the amount of speakers that can be used,
and in some games and programs, the sound quality and
capabilities. |
|
Video Card |
Video cards
are becoming an extremely important factor when purchasing a
computer. While this may surprise some, a video card can
make or break a computer when it comes to playing games on
the computer. Most games today require additional video
memory as well as special video modes such as OpenGL. With a
video card with little video memory or without these modes,
the computer will be unable to play these games. In
addition, the advances in video cards can dramatically
increase the user enjoyment of the game being played.
|
BRAND OF COMPUTER
When looking at purchasing different types of computers, you
will likely hear different stories, some good and some bad.
Regardless if the story is good or bad, these stories are always
based off of the experience of that user. While it may be true
that the user had a bad or terrible experience with that
computer, all computer manufacturers have had users who have had
a bad experience and there is no such thing as a bad or perfect
computer manufacturer. Below is a listing of various things to
consider when purchasing a computer and in some cases how to
tell the good from the bad.
| Add-ons |
Some computer manufacturers may
try to sell additional add-ons when purchasing a computer.
Unless you have done your research on the additional add-on,
do not consider the add-on. While in some cases it may be
beneficial to get a printer, scanner or maybe a camera with
a computer, you may be paying premium for the additional
add-on, or in the case of the printer you may have to pay
premium on the ink in the future. Do your research; ensure
that if you get an additional hardware / add-ons that the
hardware will suite your needs and that it does not end up
being something that is not going to be used.
Free add-ons? Some computer companies may entice you into
purchasing a computer by giving you free add-ons. These
add-ons may be advertised as free, but ensure or ask if the
add-on price is not just being added to the overall computer
price.
Add-ons that should not be of concern are hardware
peripherals such as a mouse or keyboard. These are almost
always included with a computer package and are really of no
additional cost to the user.
|
| Documentation |
While most manufacturers today
are reducing the amount of documentation included with their
computer, an excellent question, especially if the computer
is being purchased by a new computer user, is "what type of
documentation is included with the computer?"
All computer manufacturers will include some type of
paper documentation or paper inserts; however, does this
information include documentation about upgrading the
computer in the future? How to connect the cables to the
computer? Documentation on how to use the software, such as
the additional included software?
Note: It is important to distinguish between paper
documentation and on-line documentation. On-line
documentation that is being found more today is information
that is either locally on the computer or can be accessed
via the Internet. If the information is available over the
Internet, see how that information looks and if it suites
your needs before purchasing the computer.
|
| Hardware |
Hardware is sometimes
overlooked when purchasing a computer, especially at a local
computer retail store, as the hardware is not always
visible, which causes it not to be inspected or reviewed
before purchasing the computer.
As mentioned above, ensure you are getting the hardware
that you believe you will need. If you are a game player, is
the computer hardware going to be capable of playing the
games you would like to play?
|
| Internet discount |
A new method of selling a
computer to decrease the overall cost of the computer. While
this method sounds good for many users, this may be a
misfortune in the future. The general idea: If you purchase
a computer and sign up for an Internet service for x
amount of days / months or years, you will only have to pay
x amount for the computer.
Reasons why for most users this is not a good idea:
- Generally, if you work out the monthly fee of the
Internet service for the x amount of time that is
required to sign up to the Internet provider, it will work
out to be more than the original price of the computer.
- These services are generally always modem services. If
you want to upgrade to broadband, you may either not be
able to without voiding the contract or have to pay the
additional, sometimes premium, price of broadband through
that provider.
- If the contract becomes void you may have to pay the
additional money of the computer as well as the time spent
with the Internet service provider.
- Many services will require that you pay the full
amount of the computer and then once the contract is
fulfilled with the Internet Service provider then a refund
will be sent from the computer manufacturer (or may not).
|
| Location |
We use location as a
description to describe several different topics. First,
what is the location of where the computer is purchased: If
the computer is purchased at a local retail store, can the
computer be returned if unsatisfactory to that store? If the
computer is purchased through mail order or directly through
the computer manufacturer or reseller, where can the
computer be returned if unsatisfactory?
Second, can the store location of where the computer was
purchased service the computer? If not, where is the closest
location to where the computer can be serviced?
Third, if the computer is purchased directly from the
computer manufacturer and is shipped through mail, how is it
shipped? What is the time period for the computer to arrive
to your destination? What happens if the computer is damaged
during shipping?
|
| Refurbished |
Refurbished is a term used to
describe a computer or a hardware device or component in a
computer that has been used, looked at and determined to be
in working order. However, because the product has been used
or purchased, it cannot be sold as new.
Refurbished computers will have a lower price and are
generally a good deal for users who may not have a lot of
money to spend on a new computer. It is important, however,
to compare the price of the refurbished computer to a new
computer as well as to review all of the tips on this page
as all the same rules, tricks and tips still apply.
|
| Return |
Verify with the computer
manufacturer if it is possible to return or have a money
refund for the computer. Many computer manufacturers will
not refund your money but instead may offer an exchange for
another computer. Verify with the manufacturer of the
computer or the reseller what their return / refund /
exchange policy is.
|
| Service |
Service is an important
consideration to look at when looking to purchase a
computer, new or used. The service is how many companies
describe the repair of a computer if it or a component
within it is to become broken. Below is a listing of what
type of service to look for:
- What type of service is offered? Is the service
onsite, meaning a technician will come to your location to
replace or fix a bad component. If the service is onsite,
is it for the complete time of the warranty?
- If onsite is not offered, what is and for how long?
- Can the computer be taken to a local service center?
If yes, what is the closest authorized service center?
- What is the time frame the service takes to occur? For
example, if the computer has a bad component, what is the
time it will take for a technician to come onsite and
replace that component, or what is the time it will take
to have the computer sent in to be fixed? Finally, if that
time frame is not accomplished, what is the company
willing to do, for example, are they willing to provide
you with a loaned computer.
|
| Software |
Software for many computer
users, especially new users, is thought to be an important
consideration when purchasing a new computer. Granted there
is software that we highly recommend looking for when
purchasing a computer, such as word processor or spread
sheet program, some computer companies may over hype the
software package. Below is a listing of what to look for
when looking at the software included with a computer.
- Does the software include Microsoft Office or Corel
Suite? These packages allow you to have a word processor
and/or a spread sheet. For the majority of all users, this
should be an important consideration.
- Is the software full versions of the software or is
the software demo programs or shareware programs?
|
| Support |
While you can always contact
Computer Tips n
Tricks for support, manufacturer support for most users
will be a very important consideration as if an issue arises
with the computer you must be able to contact a support
representative. Things to consider when looking at the
support options of a computer are:
- Is support open 24 hours, 7 days a week? If not, what
are the hours?
- Is support open on holidays? If not, what days are it
closed?
- What support options are available? Phone? E-mail?
Web? Chat?
|
| Upgrade ability |
While this option may not be
considered at first when purchasing a computer, it is an
important consideration. Below is a listing of different
options to look for when looking to upgrade a computer.
- What can be upgraded in the computer? RAM? CPU? Hard
Drive? Video Card? If available to upgrade, what are the
maximum amounts or is it specified within documentation
provided with the computer?
- Does the computer have on-board hardware, such as an
on-board video card? If yes, can these be disabled with a
jumper or through CMOS. This is a very important as many
computers will disable the device when a new device is
added. However, this does not always work and may cause
future issues. Ensure it can be disabled and that it is
not a device that auto-disables.
- Is the case a standard case? Some computer
manufacturers have proprietary cases, causing difficulty
when trying to add new hardware. Most commonly this occurs
with the video card.
- What motherboard form factors is the case? The most
common motherboard form factor today is ATX; does the case
support this factor so the motherboard could be swapped in
the future?
|
| Warranty |
Finally, what warranty is
offered by the computer manufacturer? How long is the
warranty? Does the warranty cover both hardware and software
issues?
Warranty can cause frustrations for most users; we highly
recommend that a computer only be considered if it has at
least a one-year warranty. Many cheap computers will
only come with a 90 day warranty. Meaning if a part goes
bad, you will have to pay for the part as well as the
service. This may not be an issue for users who just need a
cheap computer and are willing to replace parts and service
the computer. |
SCAMS
Unfortunately, like anything,
it is possible to be tricked or for computer companies to scam
you. Below is a listing of what to look for when purchasing a
computer.
- Get what you pay for
- Ensure that the product you are purchasing is what you are
paying for. It has been known that computer companies may list
a processor being a specific speed, however, actually have a
totally different speed of processor in the computer. This
unfortunately can be very easy as any user can 'over clock' a
processor making it appear as one speed but in reality being a
completely different speed. For example, you may buy a 733MHz
processor but instead get a 500MHz.
To determine the processor speed, open the computer and look
at the processor itself. Do not look at the processor through
a software program or through BIOS as these values can be
changed or tricked.
- Legal software
- When purchasing a computer, ensure it comes with legal
software. Many end-users or small computer companies who build
or sell computers may not provide you with legal copies of the
software that is illegal. Verify that the software that came
with your computer is on a standard CD and not a burnt CD. A
burnt or home-made CD will generally be a different looking CD
and have a gold or green bottom. Ensure that if the software
requires a license or registration number that it was included
with the computer. An example of software that includes these
certificates is Microsoft Office and Windows.
Description of
Portable PC (Laptop) Terms - March 2009
Motherboard
This is the board through which all the other components of the
PC connect. A motherboard with cache memory will increase system
speed by 10-20%. However, most laptop CPUs come with their own
cache and do not require it from the motherboard.
Input/Output ports. This includes serial, parallel, external
video and other connectors. The more types of ports you have,
the more choices your computer has for communicating with other
devices and computers.
CPU
The CPU is the brain of your computer. Most of the time, your
CPU is idle, so a faster CPU does not necessarily make a faster
computer. However, tasks involving multimedia presentations can
require a great deal of CPU power.
Memory
Also known as RAM. This is where the computer's CPU works on
problems. Having more RAM can give the largest increase in
system speed, unless you already have enough, in which case
adding more can be useless. How much is enough? Good question.
Here are some guidelines for Windows XP:
|
Light word processing, infrequent Web browsing, email, 1-2
open applications at a time |
64MB |
|
Complex word processing, Web browsing, spreadsheet, business
graphics, more than 3 open applications at a time |
128MB |
|
Page layout, illustration/graphics, complex spreadsheet,
statistical applications, light CAD/Modeling |
256MB |
|
Photo/Video editing, complex CAD/Modeling |
512MB+ |
Case
This can be the single biggest problem with a laptop. Sure, it
runs great, but if it hurts your hands to use it, you’ll
probably be very unhappy. If possible, try out any proposed
purchase first, or at least a very similar setup. Most people
are uncomfortable with keyboards that have the space bar too
close to the front of the case. See Pointing Device.
Hard Drive
Also known as storage. This is where the computer puts programs
and information for permanent storage. Always buy as much as
possible. The trend in software has been toward larger and
larger application suites, so a good rule of thumb would be to
think of the largest amount of storage you will need, then
double that.
CD-ROM Drive
This is necessary for loading many new software titles, and can
usually be used as an audio CD player as well. The x rating
(e.g. 12x) is a measure of how fast the CD spins compared to an
audio CD player. New CD-ROM drives are starting to use constant
angular velocity mechanisms (audio and older computer mechanisms
are constant linear velocity). Therefore the data can be read
faster at the edges of the disk as compared to the inner tracks.
These newer drives will give either give a speed rating at the
inner and outer tracks (e.g. 12-24x) or will give the outer
track speed only (e.g. 20x Max). However, there is no standards
body for CD-ROM drive naming, and several manufacturers add a
few to the x rating. Access time and transfer rate are the most
important aspects of CD-ROM drive. Lower is better for access
time, higher is better for transfer rate.
DVD-ROM and DVD-RAM are new technologies in removable storage.
All DVD drives can read CD-ROM disks, so you can get one of
these instead of a CD-ROM. DVD drives are more expensive than
their CD-ROM counterparts, but a DVD-ROM disk can hold the
equivalent about 12 CD-ROMs (6 per side). This is enough storage
to hold a full-length movie. Current DVD-RAM disks have slightly
less capacity (about 8 CD-ROMs) and the DVD-RAM drives are quite
expensive, but you can use them as a convenient backup device as
well.
Floppy Drive
3.5" 1.44MB is standard. Floppy disks are used for backups,
transfers between computers, and software distribution. They
should never be used as primary storage as they have failure
rates hundreds of times higher than hard drives.
Screen
This is your primary feedback from the computer. Larger screens
are easier to read, and higher resolution screens give you more
places to put your multiple windows.
There are two main types of laptop screens available now: Dual
Scan (DSTN) and Active Matrix (TFT). Both are based on backlit
LCD shutters. The difference is that TFT screens update faster
and can be viewed from wider angles. Objects moving rapidly on
DSTN screens tend to blur because of the slow response time of
the screen. There have been improvements to the DSTN technology
to increase screen response time. These improved DSTN screens
are usually called something like "Fast Scan" or "High
Performance Addressing" screens. They fall between regular DSTN
and TFT screens in both price and performance.
Video Card
Most laptops can drive their own display adequately, but they
frequently don’t look very good on external monitors. It’s a
good idea to look for one that will drive an external monitor at
the resolutions listed on the recommendation chart. A video card
with 3D application support would be a good buy.
Keyboard
This, like case and pointing device, is a matter of personal
preference. Most people prefer a keyboard with around 19mm key
spacing. Most laptop keyboard keys do not depress as far as a
typical desktop keyboard. Look for one that has at least 3/4
throw. If possible, try out any proposed purchase first, or at
least a very similar setup.
Sound Card
If the laptop you like does not come with built-in sound, you
can get PC cards that will provide this function. However, the
speakers will not be built-in and can be unwieldy.
Speakers
Built-in stereo speakers are convenient, but for presentations
or music enjoyment, external speakers will probably have to be
purchased. For external speaker recommendations, see the desktop
section.
Pointing Device
Also known as mouse. This, like case and keyboard, are a matter
of personal preference. If possible, try out any proposed
purchase first, or at least a very similar setup.
Operating System
Windows Me will give you the most options when purchasing
application software. It is much easier to set up and maintain
than previous versions of MS Windows.
PC Card Slots
Also called PCMCIA. These are your laptop’s expansion slots.
Modems, sound cards, Ethernet cards, and other add-ons can go
here. More is better.
Ethernet Card
If you connect through an Ethernet port, this is a must have
item.
Modem
This provides network connectivity over the phone. 53/33.6
thousand bits per second (v.90 download/upload) is the fastest
currently available speed.
Many modem alternatives are emerging. These include ISDN, xDSL,
and cable modems. These new technologies are all faster and
generally more expensive than a traditional modem. You can
contact your local phone company or cable provider to see if
they are offered in your area.
Battery
The battery is what your laptop runs on when it's not plugged
in. Look for battery life of 2 hours or more. An option to put
in a second battery in place of the diskette or CD drive is a
plus for long trips. There are several types of batteries to
choose from:
Nickel-Cadmium (NiCd) are cheap and can last many years, but
NiCds have "memory" and thus require regular discharging to
remain viable. If not discharged and charged every 30 days or
so, the battery will permanently lose some capacity. If NiCds
are well cared for, they can have life spans of 2000 cycles or
more.
Nickel-Metal Hydride (NiMH) can hold about 30% more charge than
NiCds, and are less affected by memory problems. NiMHs have
shorter life spans than well cared for NiCds. (Approx. 500
cycles)
Lithium-Ion (Li-Ion) batteries have some of the best
characteristics of NiCd and NiMH batteries. They also have
nearly twice the capacity of a NiCd. They do not suffer from
memory problems. They are also rated at around 500 cycles.
Warranty
One year is standard, though many newer laptops are coming with
three year warranties. More is better.
Desktop PC
Recommendation - Mach - 2009
All components have a short explanation available by clicking on
them. This may be helpful in choosing a system that doesn't
match these specifications.
If you are buying your computer from a major PC manufacturer, it
may be very difficult to find the specifications for each
component. If this is the case, just compare what you can find
to the list below and then try to find reviews of the specific
models in which you're interested in PC related magazines or web
sites.
|
COMPONENT |
SPECIFICATION |
|
I/O |
USB 2.0 Connectors. Firewire (IEEE 1394) port optional. |
|
CPU |
Intel Pentium IV, AMD Athlon 2.4 GHz equivalent or faster |
|
Memory |
512MB |
|
Case/PS |
Mid tower layout |
|
Hard Drive |
60GB or larger |
|
Removable Storage |
CD-RW/DVD-ROM combo drive. Optional DVD-RW if you want to
burn DVD discs. |
|
Optical Drive |
5x or faster DVD ROM (optional if DVDRW already included) |
|
Video Card |
Integrated, AGP or PCI-E video with 32MB or more memory |
|
Keyboard |
101 Keyboard layout. Consider an ergonomic keyboard if you
do a lot of typing. |
|
Sound Card |
Built-in or PCI. Digital outputs are nice when matched with
digital speakers or digital stereo equipment. 3D positional
effects are desirable for games. |
|
Speakers |
Listen before you buy if possible. 3 piece systems with
subwoofer are usually better for music/multimedia. 5.1
systems are nice for home theater setups. Speakers built in
to the monitor are great for reducing desk clutter. |
|
Mouse |
Microsoft mouse compatible with scroll wheel |
|
Operating System |
Windows XP Home or Windows XP Professional Monitor |
|
Monitor |
15" or greater LCD flat panel monitor. Strongly recommend
DVI connection if supported by your video card |
|
Ethernet Card* |
Integrated or PCI 10/100/1000 Ethernet card |
|
Modem** |
V.92 external or internal. Not needed for DSL or Cable Modem
connections. |
|
Warranty |
1 year or longer |
|
|